Socket Release Log

• Coming soon: Proposal Extras are in beta testing! Add optional services, software, or upgrades directly to your proposals. Clients self-select the extras they want before signing, so you increase revenue while cutting admin.
• We’ve published our v2 Zapier app! The Socket app is now Live in the Zapier Directory, and you can use all 17 proposal ‘Triggers’ plus 2 powerful ‘Actions’ to connect Socket to the tools you already use. Automate follow-ups, onboarding, and record-keeping with a simple no-code set-up.
• We’re thrilled to announce our integration with Adfin is now live to all users! Read more in our latest blog.
• Socket now supports Xero tracking categories: Tracking categories set up in Xero can be applied in Socket at three levels: clients, client owners, and services. They are then included on invoice lines following Xero’s two active category limit, with a set priority order (client, service, or client owner if service is not set).

Post outstanding invoices to Xero mid-month, or on a historical basis
If a client approves a proposal after the billing month has been finalised, you can backdate the start date and post the invoice directly to Xero.

This update saves time manually raising invoices in Xero, and keeps your billing accurate when proposals are approved late, new deals secured mid-month, or historical invoices need to be raised.

We now have Beneficial Ownership Structure Charts available for new Leads and existing Clients.

This feature helps you get a clear idea of your client’s ownership structures at a glance. Not only is this useful for AML and KYC regulations, but it also helps you pitch the right services to the client.

Powered by Xama, but available to all Socket users - even if you don’t have a Xama account yet. You’ll find these charts under the ‘Lead Details’ view and the ‘Client Details' view, right where you’ll need it for new prospects and renewals.

Socket Leads Module is Open to Beta Testing

Manage your client pipeline right where it all starts.

We’re excited to open the new Leads Module to beta testers this month. Leads is going to revolutionise how you manage your deals, by giving you a fully integrated client pipeline, for a fraction of the cost of a CRM.

It’s simple to set up, easy to use, and incredible value for money. You can set deal values to forecast revenue, and even use the Lead Detail view like you would a CRM: tracking the lead status, touchpoint timeline, and activities. What's more, you have all of that knowledge in Socket, right where you'll build the proposal.

This one's dropping soon, get in touch if you’re interested in beta testing this feature, or join the mailing list below.

The Xama x Socket Integration is Here

Streamline AML and Client Onboarding

Streamline your client engagement workflow by accessing AML and risk assessment checks directly in Socket. Our integration with Xama auto-links your existing clients with Xama, so without any extra data entry, you can send proposals to your linked Xama clients, see the clients AML history directly in Socket, and even jump straight to their Xama profile.

Simple instructions for enabling the Xama integration are here:

Price Monitoring for Pro Feature Users is Here

Using our clever You Pay, They Pay grid we highlight where you’re losing money on your client Xero subscription costs. The new Price Monitoring feature in Socket is designed to help you protect your margins, by automatically tracking changes in key proposal drivers. Right now, it’s launched for Xero subscription costs, but in the future we’ll be able to track other software, payroll, and transaction volumes.

Interested in enabling Price Monitoring?

New Pricing at Socket: Get More for Less

We want our pricing to be as straightforward as possible, so we’ve reworked our pricing plans to give you better value, more flexibility, and the confidence to grow your practice without hidden costs.

• Our new annual plan has a huge 50% saving, giving you predictability and incredible value in an industry of fluctuating software costs.
• Only pay for the clients who are paying you, our pricing is based on the number of active clients you have in Socket. That means unlimited users, unlimited proposals.
• Customise your subscription and only pay for the features you use with our growing list of add-ons.

Interested in switching your plan up?

Socket Insights Has Launched

With Socket Insights you can instantly access your Socket data in a Google Sheet to track and analyse performance of your services and proposal drivers. It’s your key to understanding your numbers and driving growth in your practice.

💡 Identify service gaps and find opportunities to offer additional value.

💡 Spot areas where fee uplifts could be made, or where you might want to tweak your pricing.

💡 Understand your key drivers, track changes, and check values are still relevant.

Learn more about Socket Insights here:

We’ve Launched a Referral Scheme!

With our Referral Scheme, you can invite your friends and you’ll both receive a month free.

We’re hugely grateful for all the incredible referrals and word of mouth interest in Socket right now, and since we’ve been doing this anyway, we thought all our user’s might enjoy getting something back. Enter…Socket's Referral Scheme! From the whole team: thank you for the love and trust.

Socket Engage is Live  

Socket Engage is our managed engagement letter service with a comprehensive template library. This library of templates have been expertly crafted by Ian Waters, a specialist in regulation and compliance, and are actively maintained to stay up-to-date with the latest industry standards.

Find out more below 👇

Customer Roadmap Launched!

This month we launched our Customer Roadmap. It’s something the team has been keen on from the start. We’re very driven by customer requirements and so this was an obvious decision for us. Socket customers can check out the roadmap here to see the latest news and release updates, upvote and make suggestions on their favourite feature requests and keep an eye on the progress of the most popular features on the roadmap.

Check out the roadmap here:

Bulk Adjustments

Imagine being able to reprice your entire customer base in a couple of clicks? ...enter ‘Bulk Adjustments’. Whether dealing with looming vendor price increases, overdue inflationary uplifts, or correcting undercharges, this feature lets you update hundreds of proposals and send notifications to clients with complete ease.

Get going with Bulk Adjustments here: